Accounts

Why does Singletracks.com charge for trail maps?
Singletracks is a community-driven website and all the trail reviews, photos, and maps you see are posted by our members. This trail database is an incredib...
Sun, 31 Aug, 2014 at 7:22 PM
Why do I have to sign up to view directions to trails?
Singletracks.com is a community-driven trail information resource. All the information you see--trail reviews, photos, videos, and maps--was added by mounta...
Sun, 11 May, 2014 at 7:14 PM
How to Change your Singletracks Password
Login to your account and go to My Account -> My Profile. Use the form to create a new password. If you don't have access to your account, just...
Fri, 11 Jul, 2014 at 1:59 PM
How to Update your Email Address
Login to your account and go to My Account -> My Profile. Use the form to update your email address.  
Sat, 6 Apr, 2013 at 9:59 AM
How to Change your Screen Name
We discourage changing your screen name but if you must due to a typo or another issue, email info@singletracks.com with three (3) choices for a new scr...
Fri, 18 Jul, 2014 at 11:36 AM
How to Join/Leave the Email List
You can update your email preferences anytime by going to My Account -> My Profile. Check or uncheck the "Email List" checkbox. You can...
Sat, 6 Apr, 2013 at 10:00 AM
I Didn't Receive a Password Email
If you submitted a registration form more than 10 minutes ago and haven't received your password, refresh your email client and check your spam fold...
Sat, 6 Apr, 2013 at 10:01 AM
I Forgot my Password
Click here, enter your username, and we'll zip you a reminder email! Email hasn't shown up? Check your spam folder, then send us an email with your ...
Sat, 6 Apr, 2013 at 10:01 AM
Singletracks Membership FAQs
What is a Premium Membership? Singletracks offers three types of premium membership that allow you to access additional content on the site. The Trail membe...
Tue, 26 May, 2015 at 9:49 AM
Singletracks Co-op: How to earn free topo map access
The Singletracks Co-op program rewards members for adding product and trail reviews, photos, videos, and maps. Members who earn 30 points within a 1-year pe...
Tue, 26 May, 2015 at 9:49 AM